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Accessible Transport

Illustration of a person using a wheelchair Illustration of a person using a wheelchair

Could you or someone in your household use support getting from A to B? Services available year-round include 100% discount on our buses and 75% discount on door-to-door travel for people who meet the criteria. 

Accessibility on the bus

There is wheelchair access on all Bayhopper Tauranga and Cityride Rotorua urban buses and majority of Eastern Bay of Plenty buses. Which means that we aim to ensure they are accessible for the diversity of all of our passengers.

Our About the bus page has more information about the different accessibility features of our buses.

Accessiblity concession

The Accessibility Concession provides free public transport across the Bay of Plenty for anyone who is permanently unable to drive and meets the eligibility criteria. Bay of Plenty Regional Council is excited to provide this service and more travel options to members of our community across the region.

You can read more about the Accessiblility concession, including how to apply, who is eligable and what it covers.

Total mobility

Subsidised door-to-door transport


If taking the bus isn't an option for you, the Total Mobility scheme might be. Total Mobility helps people with serious mobility constraints access subsidised door-to-door transport through approved providers based in Tauranga, Rotorua and Whakatāne.

You can find out more about Total Mobility on the Bay of Plenty Regional Council website.open_in_new